We aim to Dispatch Every Order the Same Day or Next Working Day!
Standard Delivery is Royal Mail 1st Class Post (estimated delivery time is 1-2 working days from dispatch date)
1st Class Post delivery time is an approximate estimate & not guaranteed by us or Royal Mail although 98% of customers do receive their orders within 1-2 working days with most the next working day!
If you are not at home when they try to deliver or it won't go through your letter box then the postman will leave a calling card and you can arrange redelivery or go to collect it from your local Royal Mail sorting office.
If you are ordering on a Friday and need your order for Saturday Morning please select Royal Mail Saturday Special Delivery, If you choose the wrong option your order may not arrive until Monday!
There is no tracking available with 1st class post. 14 working days must pass before an item can be reported as lost/stolen.
NEXT DAY DELIVERY WITH TRACKING is available from £7.99 Monday-Friday
Order here online before 4pm* and choose a NEXT DAY delivery option.
Option 1: 24 Hour Courier Service - Next Day Delivery - (England, Scotland, Wales & N. Ireland) * Order before 4pm Mon-Thurs. (NO DELIVERY ON SAT/SUN).
Option 2: Saturday Royal Mail Delivery - (England, Scotland, Wales & N. Ireland) Order before 3pm Mon-Friday and we'll send your order out on Friday so you will receive it on Saturday before 1pm.
Worldwide Orders (outside of the UK)
For any orders that are placed outside of the UK, orders are sent with Royal Air Mail and are estimated to take 5-14 working days to be delivered. We do not guarantee that the items will be delivered within this time. There is no next day delivery option available.
Please make sure you have left a telephone or mobile number so that we can reach you on that day if we need to and you can also add any special instructions or message about delivery to the message section in the checkout or email us straight after you place your order here online.
Next Day Deliveries will require a signature! If you are not at the delivery address when they try to deliver then the delivery person will leave a calling card, please follow the instructions to have your parcel redelivered or to arrange collection from your nearest depot. (you can enter a different "Ship to" address in the checkout, eg. your work address or family member etc.)
You can always call us to place your order over the phone if you want to make sure everything is in stock & ready to go or ask about sizes etc!
99% of items are always in stock.
If your item, size or colour is unavailable we will call or email you to advise you & you can choose an alternative or cancel the order if you wish.
If you are unsure about anything please call us on 01209 211895 (Mon-Fri 10am-5pm)